Course support

See how course prices, enrolment amounts, financing and refund terms should be communicated.

Every course page should show the approved total fee, taxes, payment schedule, financing terms and refund conditions without hidden commercial assumptions.

See how course prices, enrolment amounts, financing and refund terms should be communicated.

What to expect

Fees and Financing

Every course page should show the approved total fee, taxes, payment schedule, financing terms and refund conditions without hidden commercial assumptions.

01

Approved total fee

Make the decision information visible before conversion.

02

Payment or financing schedule

Use course-specific evidence rather than generic promises.

03

Applicable taxes

Keep policies and boundaries clear at the relevant step.

04

Written refund terms

Connect the public page to the correct operational handoff.

Questions

Frequently asked questions

Concise answers for the decision context of this page.

Does this apply to every course?

The exact delivery, fee, assessment and support model should be stated on each course page.

Where are final commercial terms shown?

Approved terms should appear on the course page, checkout or enrolment agreement before payment.

Does placement support guarantee employment?

No. Support can improve preparation and access, but employment decisions remain with employers and depend on multiple factors.